Terms & Conditions

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Terms & Conditions

Tienet Networks - Terms & Conditions

Last updated: July 14, 2018


Welcome to Tienet Networks!

This Terms of Use sets forth the Agreement between you and Tienet Infocom Pvt. Ltd (“we” or “us”) regarding your use of our web service and mobile applications, specifically including each Tienet Network (appsite or group) you create or join (collectively the “Service”). Please read this Agreement, because it contains important information about your content (you own it!), our limitation of liability to you, and your agreement to resolve any disputes by individual arbitration and to waive the right to participate in a class action, and information sharing between Members and Hosts.

If you cannot agree, don’t use our Service.


1.0 Using the Service

  1. How It Works. Our service enables people to create or participate in a community dedicated to an individual, identity, or interest (a “Tienet Network”) for free or for a fee. People who create Tienet Networks (“Hosts”) do so to invite in people (“Members”) to connect with each other, to message, and to exchange information and content. Hosts tailor their Tienet Network by the Members they invite, the conversations they organize, what they call their Tienet Network, and additional branding they may choose to use.
  2. Who can use Tienet Networks. You must be at least the age of majority in the state or country where you live to create or participate in a Tienet Network.
  3. Registration. When you set up a profile with Tienet Networks, you must provide us accurate information. We will treat registration information according to our Privacy Policy. Your name and contact information will be made available to your Host. You are responsible for maintaining the confidentiality of your password.
  4. Privacy. Our privacy practices are set forth in our Privacy Policy, which is part of this Agreement. By joining a Tienet Network, you are sharing personally identifiable information with your Host, other Members, and us.
  5. Play Nice. We hope you will take care to keep your interaction with others a positive experience for everyone. You agree to follow the Tienet Networks Acceptable Use Policy at all times. We reserve the right, but have no obligation or liability for, monitoring any interactions with other Members or Hosts of the Service. You may also submit a complaint or concern about another Member or Host to help@tienet.app.
  6. Termination. You may close your Host or Member account at any time by going to account settings and disabling your account. We may suspend your use of the Service or the Service at any time for any reason, without any notice. We may terminate your account if you violate the Tienet Networks Acceptable Use Policy or for any other reason.
  7. Feedback. We welcome your feedback and suggestions about how to improve Tienet Networks. Submit feedback at help@tienet.app By submitting feedback, you agree to grant us the right to use it for free.


2.0 Your Content Stays Yours: You keep complete ownership of all content, but give us permission to run Tienet Networks, such that your content shows up, but that's it. Make sure you have permission to use content that you post on Tienet Networks.

  1. Your Content. The Service enables you to add posts, articles, photos, videos, questions, polls, links, files, events, groups, and chat with other Members. The Service also allows you, if you are a Host, to create a personalized name for your Tienet Network (“Your Network Name”), which will appear in a subdomain accessible directly to visitors and Members (e.g. Your Network Name). All material that you upload, publish or display to others via a Tienet Network is “Your Content.” If you are Host, Your Content includes Your Network Name. Material that a Member uploads, publishes, or displays to others via a Tienet Network is “User Generated Content”. Your Content, including User Generated Content, does not include Data (defined below).
  2. You (and the people you license Your Content from) keep complete ownership of all Your Content. By posting Your Content on the Service, you grant us a license to show it on your Tienet Network, but you and your licensors still own it. In legalese: In connection with your use of the Service, you hereby grant and will grant Tienet Infocom Pvt. Ltd and its affiliated companies a nonexclusive, worldwide, royalty free, fully paid up, transferable, sublicensable (through multiple tiers), perpetual, irrevocable license to copy, display, transmit, perform, distribute, store, modify, and otherwise use Your Content in connection with the operation of the Service in any form, medium or technology now known or later developed, including publication and use on any Integrated Services (as defined below). This license includes the right for us to make Your Content available to other entities and individuals who partner with us in the delivery of the Service. If you join a Network that is Private or Secret, rather than Public, only we, your Host and Users who are invited to join that Network will be able to see Your Content that you post on that Network. Tienet Infocom Pvt. Ltd may preserve Your Content and may also disclose Your Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms of Use; (c) respond to claims that any Your Content violates the rights of third parties; or (d) protect the rights, property, or personal safety of Tienet Infocom Pvt. Ltd, its Users and the public. The technical processing and transmission of Your Content may involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices.
  3. Play Nice. You agree to follow the Tienet Networks Acceptable Use Policy. Do not infringe the intellectual property and personal rights with Your Content. You accept responsibility if Your Content violates the intellectual property or personal rights of others. You agree to pay all royalties, fees, and any other monies owed to any person by reason of any of Your Content. We are not obligated, but reserve the right, to remove or suspend, in whole or part, Your Content that violates the Tienet Networks Acceptable Use Policy or for any other reason.


3.0 Copyright and Trademark Policies

The Tienet Networks Copyright Policy and Tienet Networks Trademark Policy are incorporated by reference into this Agreement. If you believe that your intellectual property is being violated on the Service, you can submit a complaint and request for takedown of specific material at legal@tienet.app.


4. Our Content and Materials

  1. Data. You own Your Content and User Generated Content. Tienet Infocom Pvt. Ltd, collects and stores data about Tienet Networks, Hosts, and Members (“Data”) in order to run the Service more effectively and efficiently. Our Privacy Policy explains how we do this, and your rights to opt out.
  2. Our Content and Materials All right, title, and interest in the Service, including the Tienet Networks buttons, badges, logos, widgets, text, images, design, software, documentation, source code, algorithms, graphics, photographs, video and audio files, other files, data, and the selection, arrangement, structure, coordination, and "look and feel" thereof (excluding Your Content, User Generated Content, third-party web services or third-party content linked to or posted within the Service) (collectively "Our Content and Materials") are the property of Tienet Infocom Pvt. Ltd. and/or its licensors Copyright ©2018 Tienet Infocom Pvt. Ltd. and/or its licensors. The Tienet Networks name and logo, the Tienet Networks mark, the Tienet Networks logo are trademarks and service marks of Tienet Networks. We retain all right, title, and interest in and to the Data and Our Content and Materials. Except as expressly provided in these terms, you agree not to use, modify, reproduce, distribute, sell, license, reverse engineer, decompile, or otherwise exploit Our Content and Materials or Data without our express written permission.
  3. Our Licenses to You. Subject to these terms, including our Tienet Networks Acceptable Use Policy, we grant you a limited, non-exclusive license to use and access Our Content and Materials and the Service. If you are a Host, subject to these terms, we also grant you a limited, non-exclusive license to use and access certain Data for the purpose of maximizing Member engagement and facilitating communications. We may terminate this license at any time for any reason. Except for the rights and license granted in these terms, we reserve all other rights and grant no other rights or licenses, implied or otherwise.
  4. No Endorsement or Screening. Please note that the Service contains access to third-party content and other interactions over which we have no control. We assume no responsibility for, nor do we endorse, screen, or approve the content, offerings, or materials made available to you within a Tienet Network, or the conduct of parties who participate in a Tienet Network.


5. Rights and Obligations of Hosts

  1. Contact Information of Members. The name and contact information of Members who register to join a specific Tienet Network is made available to that Tienet Network’s Hosts in order to facilitate communications. A Host may use the contact information of Members solely to communicate with a Member for purposes related to the Tienet Network or the reasonably assumed interests of the Member who has joined the Tienet Network. In no event may a Host: i) sell contact information of a Member to a third-party, or ii) or use or disclose it for commercial purposes unrelated to the Tienet Network or the interest of Member who joined the Might Network.
  2. Member Data. Hosts are provided access to certain Data, which may be aggregated or personalized, in order to facilitate Member engagement and communications. The Host may not sell or share Data accessible from the Service to third parties.
  3. Representation and Warranty of Hosts. If you are a Host, it is important for you to respect and honor the trust of Members who join the Tienet Network you created. If you are a Host, you represent and warrant that, in your communications with Members and handling of Data, you: i) will comply with all applicable laws and regulations; and ii) will honor the restrictions set forth in Sections 5(a) and 5(b). If you are a Host, you also represent and warrant that all advertising, sponsorships, and promotions you introduce to your You must provide a means of opting-out of any emails.
  4. Takedown Assistance. In the event that a party misdirects a takedown request directly to the Host (within or outside of the Service), the Host will redirect the takedown request directly to legal@tienet.app within two (2) business days.


6. Integrated Services

You may enable various online services like Google to be integrated into your Tienet Networks Host or Member account or Tienet Network (“Integrated Services”). For example, you may be able to share or access your Tienet Network activity on Integrated Services such as Google. To take advantage of these features, we may ask you to register for or log into the Integrated Services on the websites of their providers. By enabling Integrated Services in connection with the Service, you are allowing us to pass to, and receive from, these Integrated Services your login information and other Data for use in connection with the Service and/or the Integrated Services. For more information about the implications of activating these Integrated Services and our use, storage, and disclosure of information related to you and your use of such services within Tienet Networks (including your connection lists and the like), please see our Privacy Policy. However, please remember that your use of any Integrated Services, and the manner in which any Integrated Services offer or perform their services and collect, use, store, and disclose your information is governed solely by the terms of use, privacy policies, and other policies of such third parties, and we shall have no liability or responsibility for the privacy practices or other actions of any Integrated Services or any other third party site or service, whether or not they are directly enabled within the Service.


7. Premium Services

  1. Fees. If you select a portion of the Service for which a fee applies (“Premium Service”), you agree to pay the applicable fee when you sign up. For a Premium Service, you will be required to select a payment plan and instrument for payment. For Premium Services, additional terms may apply, and you may be asked to agree to additional terms by separate agreement.
  2. No Refund at Termination.
    1. If you as a Host terminate your Premium Service, we will not refund any payment for your unused Premium Service.
    2. If we terminate your Premium Service for violation of the terms of this Agreement or our policies, we will not refund any amount paid for unused Premium Service.
    3. If you are a Member and your Host terminates your Premium Service, or you terminate your subscription yourself, your Host will decide whether to provide you with a refund.


8. Disclaimers and Limitation of Liability

PLEASE READ THIS SECTION CAREFULLY SINCE IT LIMITS THE LIABILITY OF TIENET INFOCOM PVT. LTD  ENTITIES TO YOU. “TIENET INFOCOM PVT. LTD. ENTITIES” MEANS TIENET INFOCOM PVT. LTD, AND ANY SUBSIDIARIES, AFFILIATES, RELATED COMPANIES, SUPPLIERS, LICENSORS AND PARTNERS, AND THE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND REPRESENTATIVES OF EACH OF THEM. EACH PROVISION BELOW APPLIES TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW:

  1. WE ARE PROVIDING YOU THE SERVICE, ALONG WITH OUR CONTENT AND MATERIALS AND THE OPPORTUNITY TO CONNECT WITH OTHERS, ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, TIENET INFOCOM PVT. LTD ENTITIES EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, TITLE, ACCURACY AND COMPLETENESS, UNINTERRUPTED OR ERROR-FREE SERVICE, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, AND NONINFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR TRADE USAGE.
  2. TIENET INFOCOM PVT. LTD MAKES NO PROMISES WITH RESPECT TO, AND EXPRESSLY DISCLAIMS ALL LIABILITY FOR: (i) CONTENT POSTED BY ANY MEMBER, HOST, OR THIRD PARTY, (ii) ANY THIRD-PARTY WEBSITE, THIRD-PARTY PRODUCT, OR THIRD-PARTY SERVICE LISTED ON OR ACCESSIBLE TO YOU THROUGH THE SERVICE, INCLUDING AN INTEGRATED SERVICE PROVIDER (iii) THE QUALITY OR CONDUCT OF ANY THIRD PARTY, HOST, OR MEMBER YOU ENCOUNTER IN CONNECTION WITH YOUR USE OF THE SERVICE. TIENET INFOCOM PVT. LTD MAKES NO WARRANTY THAT (a) THE SERVICE OR ANY TIENET NETWORK WILL MEET YOUR REQUIREMENTS, (b) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (c) THE RESULTS OR INFORMATION THAT YOU MAY OBTAIN FROM THE USE OF THE SERVICE, OR ANY TIENET NETWORK, WILL BE ACCURATE OR RELIABLE, OR (IV) THE QUALITY OF ANY TIENET NETWORK, PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE.
  3. YOU AGREE THAT UNDER THE MAXIMUM EXTENT PERMITTED BY LAW, TIENET INFOCOM PVT. LTD ENTITIES WILL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY. WITHOUT LIMITING THE FOREGOING, YOU AGREE THAT TIENET INFOCOM PVT. LTD ENTITIES SPECIFICALLY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, LOSS OF PROFITS, BUSINESS INTERRUPTION, REPUTATIONAL HARM, OR LOSS OF DATA (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES ARE FORESEEABLE) ARISING OUT OF IN ANY WAY CONNECTED WITH YOUR USE OF, OR INABILITY TO USE, THE SERVICE.
  4. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICE IS TO STOP USING THE SERVICE.
  5. WITHOUT LIMITING THE FOREGOING, TIENET INFOCOM PVT. LTD’S MAXIMUM AGGREGATE LIABILITY TO YOU FOR LOSSES OR DAMAGES THAT YOU SUFFER IN CONNECTION WITH THE SERVICE OR THIS AGREEMENT IS LIMITED TO THE AMOUNT PAID TO TIENET INFOCOM PVT. LTD IN CONNECTION WITH THE SERVICE IN THE TWELVE (12) MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY.



9. Indemnification

You agree to release, indemnify, and defend Tienet Infocom Pvt. Ltd Entities from all third-party claims and costs (including reasonable attorneys’ fees) arising out of or related to: i) your use of Service, ii) Your Content, iii) your conduct or interactions with other Hosts or Members of the Service, or iv) or your breach of any part of this Agreement. We will promptly notify you of any such claim, and will provide you (at your expense) with reasonable assistance in defending the claim. You will allow us to participate in the defense, and will not settle any such claim without our prior written consent. We reserve the right, at our own expense, to assume the exclusive defense of any matter otherwise subject to indemnification by you. In that event, you will have no further obligation to defend us in that matter.


10. Dispute Resolution, Arbitration, and Class Action Waiver

We hope that our customer success team can resolve any issues you may have. However, if that does not work, then both parties agree to resolve any dispute arising out of these terms exclusively by individual, binding arbitration. The term “dispute” is to be given the broadest possible meaning that will be enforced, and will include disputes related to your use of the Service, this Agreement (including the scope of this provision), regardless of whether such disputes are based in contract, tort, statute, fraud, unfair competition, or some other legal theory. Disputes regarding privacy shall be resolved by the mechanisms outlined in our Privacy Policy.

The arbitration process can be a faster, simpler, less formal, and less expensive route than filing a lawsuit and going to court. In arbitration you are still entitled to a fair hearing, but your rights will be determined by a neutral arbitrator (and not a judge or jury). Arbitrator decisions are as enforceable as any court order, and are subject only to very limited review by a court. Each party is giving up the right to sue in court and to have a trial before a judge or jury.

Each party here agrees to try in good faith for 30 days to informally resolve any dispute before starting arbitration. A party who intends to seek arbitration must first send the other a written notice that describes the nature and basis of the dispute as well as the relief sought. If you want to send such a notice to us, send it to legal@tienet.appIf we want to send such a notice to you, we will send it to the email address associated with your account. If the parties do not reach an agreement to resolve the dispute within 30 days after the date the notice was sent, then the parties may start arbitration as described below.

Any dispute, controversy or claim arising out or in connection with the use of the Application and/or its features or relating to these T&Cs and interpretations thereof or the validity, interpretation, breach or termination thereof (“Dispute”), including claims seeking redress or asserting rights under the Applicable Law shall be amicably settled through mutual consultation and escalation at such offices of ANI as ANI may designate. If the Dispute is not settled amicably as aforesaid within a period of 14 (Fourteen) calendar days, the matter would be referred to arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996. Arbitration shall be presided over by a sole arbitrator mutually appointed by Us and the User.

The arbitration proceedings shall be conducted in the English language. The venue for the arbitration proceedings shall be Ahmedabad.

These T&Cs shall be governed by and construed in accordance with the laws of India. We and You agree and undertake that any controversy or claim arising out of or relating to these T&Cs will be adjudicated exclusively before a competent court in Bangalore, India only.

This section does not: (i) prevent either party from litigating any dispute in small claims court; (ii) apply to disputes arising out of or related to infringement or other misuse of our intellectual property rights; or (iii) prevent either party from bringing a dispute to the attention of any federal, state, or local government agencies.

If you do not want to be bound by this binding arbitration provision and class action waiver, you must notify us within 30 days of the date that you first accept or receive these terms by sending a written notification to legal@tienet.app that includes your actual name and Tienet Networks user name, address, and a clear statement that you do not wish to resolve disputes with us through arbitration.


11. General Legal Terms

  1. Changes to these Terms. We may amend this Agreement (including any policies, such as the Privacy Policy, Tienet Networks Acceptable Use Policy,  Tienet Networks Copyright Policy , and Tienet Networks Trademark Policy that are incorporated into this Agreement) at any time in our sole discretion. If we amend the terms to this Agreement, such amendment will be effective after we send you notice of the amended agreement. Such notice will be in our sole discretion and manner of notification could include, for example, via email, posted notice on the Service, or other manner. You can view the Agreement at any time at http://www.tienet.app/policies.Your failure to cancel your account, or cease use of Tienet Networks, after receiving notification of the amendment, will constitute your acceptance of the amended terms. If you do not agree to the amendments or to any of the terms in this Agreement, your only remedy is to cancel your account or to cease use of Tienet Networks.
  2. Governing Law and Jurisdiction. You agree that Tienet Networks is operated in the India and will be deemed to be solely based in Ahmedabad, Gujarat and a passive service for purposes of jurisdictional analysis. For any claims for which arbitration is inapplicable, you agree that such claims will be brought in respective court in Ahmedabad, Gujarat and governed by laws of the state of India, without regard to any conflict of law provisions.
  3. Use Outside of the United States. Tienet Infocom Pvt. Ltd expressly disclaims any representation or warranty that the Service complies with all applicable laws and regulations outside of the India. If you use the Service outside of the India, you expressly understand and agree that you are responsible for determining compliance with different laws, regulations, or customs that may apply in connection with your use of the Service.
  4. Applications and Mobile Devices. If you access the Service through a Tienet Networks mobile application, you acknowledge that this Agreement is between you and Tienet Infocom Pvt. Ltd only, and not with another application service or application platform provider (such as Apple, Inc. or Google Inc.), which may provide you the application subject to its own terms. To the extent you access the Service through a mobile device, your wireless service carrier’s standard charges, data rates, and other fees may apply.
  5. Assignment. You may not assign or transfer this Agreement (or any of your rights or obligations under this Agreement) without our prior written consent; any attempted assignment or transfer without complying with the foregoing will be void. We may freely assign or transfer this Agreement. This Agreement inures to the benefit of and is binding upon the parties and their respective legal representatives, successors, and assigns.
  6. Electronic Communications. You consent to receive communications from us by email in accordance with this Agreement and applicable law. You acknowledge and agree that all agreements, notices, disclosures, and other communications that we provide to you electronically will satisfy any legal requirement that such communications be in writing.
  7. Entire Agreement / Severability. This Agreement supersedes all prior terms, agreements, discussions and writings regarding the Service and constitutes the entire agreement between you and us regarding the Service, except as provided for in Section 7. If any provision in this Agreement is found to be unenforceable, then that provision will not affect the enforceability of the remaining provisions of the agreement, which will remain in full force and effect.
  8. Interpretation. In construing or interpreting the terms of this Agreement: (i) the headings in this Agreement are for convenience only, and are not to be considered, and (ii) no presumption is to operate in either party’s favor as a result of its counsel’s role in drafting this Agreement.
  9. Notices. All notices permitted or required under this Agreement, unless specified otherwise in this Agreement, must be sent in writing as follows in order to be valid: (i) if to you, by us via email to the address associated with your account, and (ii) if to us by you via legal@tienent.app Notices will be deemed given (a) if to you, when emailed, and (b) if to us, on receipt by us.
  10. Relationship. This Agreement does not confer any third-party beneficiary rights and does not create a joint venture, agency, partnership, or other form of joint enterprise between you and us. Except as expressly provided herein, neither party has the right, power, or authority to create any obligation or duty, express or implied, on behalf of the other.
  11. Waiver. No waiver of any terms will deemed a further or continuing waiver or such term or any other term. Our failure to assert a right or provision under this Agreement will not constitute a waiver of such right or provision.
  12. Further Assurances. You agree to execute a hard copy of this Agreement and any other documents, and take any actions at our expense that we may request to confirm and effect the intent of this Agreement and any of your rights or obligations under this Agreement.
  13. Contact. Feel free to contact us at support@tienet.app with any questions about these terms.
  14. Agreement to Terms. When you use the Service, you agree to the terms of use set forth in this agreement (including the Privacy Policy and Tienet Networks Acceptable Use Policy), regardless of whether you are a registered user.
  15. Changes to the Service. We are always trying to improve your experience on the Service. We may need to add or change features and may do so without notice to you.



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